Ensuring the privacy and security of our users is a top priority at Stampade Recharge Store. This Refund Policy outlines the procedures related to refunds for our services. If you have any further inquiries or need clarification about our Refund Policy, please feel free to reach out to us.

This Refund Policy exclusively pertains to our online operations and pertains specifically to information shared or collected during visits to our website, accessible at srsofficial.com. Please note that this policy does not extend to information gathered offline or through channels other than our website.

If you have any concerns or questions about our Refund Policy, we encourage you to contact us. We appreciate your trust in Stampade Recharge Store and are committed to ensuring a transparent and reliable refund process for our users.

In case the customer faces an issue where the funds are deducted from their bank account, but not added to their Stampade Recharge Store wallet, we assure a swift resolution in 7 working days.

The customer is required to report such incidents to our customer support within 3 days of the transaction.

Upon verification of the issue, if the funds are confirmed to be deducted and not credited to the customer's wallet, the refund will be initiated promptly.

The refund amount will be credited to the customer's bank account within 7 working days from the date of the complaint.

If a customer encounters any problem during the recharge or bill payment process, resulting in an unsuccessful transaction, the refund process will be initiated.

Customers must notify our customer support within 7 days of the failed transaction for a refund request.

Refunds will be processed after verifying the unsuccessful transaction, and the amount will be credited to the customer's Stampade Recharge Store wallet.

Customers can use the refunded amount for future transactions or choose to transfer it to their bank account.

If a customer faces an issue where the flat discount is not applied correctly during a recharge, they can report the problem to our customer support.

After verification, if it is confirmed that the discount was not applied as intended, the refund for the discounted amount will be credited to the customer's Stampade Recharge Store wallet.

Refund requests must be made within the specified time frame mentioned for each scenario.

Refunds will only be processed if the issue is reported through our official customer support channels.

Customers are required to provide accurate and necessary information for the refund verification process.

Stampade Recharge Store reserves the right to deny refund requests if fraudulent activities or misuse of the refund policy is suspected.

This refund policy is subject to change, and any updates will be communicated to the customers through the Stampade Recharge Store app or official communication channels.

By using Stampade Recharge Store, customers agree to abide by this refund policy. We are committed to providing a seamless and secure experience for all our users.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.